1. Where is the Hotel Massé located?

   Located on the lively Rue Victor Massé, Hôtel Massé is a timeless haven offering a striking contrast to the bustling Pigalle district.

2. Is the hotel's reception open 24/7?

   Yes, our reception is open 24 hours a day, 7 days a week, to cater to all your requests and needs.

3. What languages are spoken at the reception?

   Our staff speaks both French and English.

4. Can I store my luggage at the hotel before check-in or after check-out?

   Absolutely, we offer complimentary luggage storage before check-in and after check-out.

What are the check-in and check-out times?
Check-in: Rooms are available from 3:00 PM.
Check-out: Please vacate your room by 11:00 AM on the day of departure.

1. Do you have parking facilities?
   The hotel does not have a private parking lot. However, public parking options are available nearby. Please contact the reception for more information.

2. Do you offer shuttle services to/from the airport or train station?

   Hôtel Massé does not provide shuttle services. We recommend using public transportation or booking a taxi for your journeys from train stations or the airport.

3. How to come?
   Hôtel Massé – 32 bis rue Victor Massé, 75009 Paris

   Métro

   • Line 2 : Pigalle, Anvers

   • Line 12 : Pigalle, Saint-Georges, Trinité – d’Estienne d’Orves

   RER

   • RER B – Gare du Nord : direct access from the aiport CDG and Orly, then transfer to line 2 or 12

   • RER A – Auber / Opéra : then metro line 12 (Trinité)

   Bus

   • Bus 30, 54, 67, 74 – stops nearby (Pigalle, Rochechouart–Martyrs, etc.)

   • Bus Noctilien : N01, N02, N15, N26

   From the airports – by taxi

   • From Charles-de-Gaulle (CDG) : rate 56 €

   • From Orly (ORY) : rate 45 €

1. What is the maximum capacity of your rooms?

   Some of our rooms can accommodate up to 3 adults. For families or groups, we offer connecting rooms or family suites.

2. What amenities are available in the rooms?

   Each room is equipped with a flat-screen TV with Chromecast, complimentary high-speed Wi-Fi, a personal safe, a hairdryer, a private bathroom, individually controlled air conditioning, a Nespresso machine, and a kettle. A bottle of micro-filtered water is also provided for your comfort. Additionally, premium Typology beauty products are available for your use. Typology is a renowned French brand known for its minimalist and effective formulations made from natural ingredients.

3. Is there a desk or workspace in the room?

   It depends on the category, a meeting room can be privatised.

4. Do you have rooms accessible for guests with reduced mobility?

   Hôtel Massé is partially accessible to guests with reduced mobility. We invite you to contact us directly to discuss your specific needs and verify the availability of adapted rooms.

5. Do you offer extra beds or cribs?

   We provide cribs upon prior request. Extra beds are available in certain rooms, subject to availability.

Do you have specific amenities for children?
We warmly welcome children and can provide cribs and high chairs upon request. However, we do not have play areas or kids' clubs.

Do you accept pets?
Pets are not allowed at Hôtel Massé.

1. What are the breakfast hours and cost?

   Breakfast is served from 7:00 AM to 10:00 AM at a rate of €23 per person.

2. Do you have a restaurant?

   The hotel does not have a restaurant. However, a breakfast buffet is served each morning in our dedicated room. For other meals, our staff will be delighted to recommend the best restaurants and bistros in the area.

3. Is Wi-Fi access free throughout the hotel?

   Yes, Wi-Fi access is free and available throughout the establishment.

4. Do you have a bar?

   The hotel does not have a bar. However, our reception team will be happy to direct you to nearby bars and cafés.

5. Do the rooms have a minibar?

   The rooms are not equipped with minibars. However, beverages are available at the reception.

1. Are a table and iron available in the room?
   Irons and ironing boards are available upon request at the reception.

2. Do you offer bicycle, scooter, or car rentals?

   The hotel does not offer rental services. However, we can recommend rental companies nearby.

3. Do you organize excursions or local tours?

   Our reception team can provide information on local attractions and assist you in organizing tours.

1. Do you accept group reservations?

   Yes, we accept group reservations. Please contact us directly to discuss rates and availability.

2. What is your cancellation or reservation modification policy?

   Cancellation and modification conditions vary depending on the reserved rate. Please consult your reservation terms or contact us directly for more information.

Do you have an environmental policy?
Hôtel Massé is committed to eco-friendly practices. We implement actions to reduce our environmental impact, such as waste management, energy conservation, and the use of ecological products.